Major upgrade progress

July 1 2014: 2pm

Thank you to all our users for their patience and assistance – the upgrade is mostly complete, although there are a few small things being fixed or enhanced.

Please do not hesitate to contact us if you notice any issues. It is such a major upgrade and so complex that we do expect to be fixing things for a few days.

Knowledge Basket users will experience blazingly fast performance after a major upgrade of all of our systems and services, including:


Two new Dell highly configured servers are now in place, and serving our new Knowledge Basket.


We have implemented a SolrCloud. This means new search syntax – there are “Quick Search Tips” on each search screen. Please see the “Help with searching” topic under the help menu.


The Knowledge Basket Website has been redesigned using WordPress, for a much cleaner and simpler interface.

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