Frequently Asked Questions

Contact us at The Knowledge Basket - 0800 4 KNOWL or 0800 456695 or
64 7 9858121
PO Box 3152, Ohope 3161, Bay of Plenty, New Zealand.
Jo Hunt - Customer Relations. Mob. 027 253 6020.

Where is the Knowledge Basket Pacific Islands database?
Visit our website for the Pacific region at any of these domains:
www.knowledge-basket.ws
www.knowledge-basket.com.fj
www.knowledge-basket.to
www.knowledge-basket.vu
www.knowledge-basket.co.ck
www.knowledge-basket.com.sb
and search the Niustext database from there.

ERROR MESSAGES

See the Technophile Link on the right-hand side of this page.

NEWSPAPERS

What years of the fulltext daily newspapers are in the Newztext database?
1995 - today.
To see a list of newspapers and the range of dates covered go to: Newspapers

What about the weekly or monthly papers or magazines?
The National Business Review, The Independent, and a suite of
NZ business/industry oriented magazines are in the Newztext Magazines collection.
To see a list of magazines and weekly newspapers and the range of dates covered go to: Magazines

Do I have to pay for them?
Yes. The Knowledge Basket is a commercial service and charges for the
material provided by the participating owners.

Is everything in the newspapers online?
No.If the newspaper does not own the copyright to an article, or if they
are uncertain about ownership, they do not supply it electronically.

What editions of the NZ metropolitan newspapers do you get?
We do not get the printed copy of stories in that way. We get the
daily electronic feed from the STUFF website and the NZ Herald.
See also E-clips FAQ further down this page.

Which major NZ newspaper do you NOT have?
The Otago Daily Times
Taranaki Herald
Whakatane Beacon, Dannevirke News
Horowhenua Kapiti Chronicle,
The Weekend Chronicle (some are privately owned newspapers).

What about regional and local newspapers?
We put up as much as the publishers want to provide; this does
include some of the local weekly/fortnightly newspapers, but not all.
Get in touch with your local papers and encourage them to put your paper
on The Knowledge Basket.

Are the photos included?
Generally, you should ask the newspaper directly for copies of their photos as very few are supplied to the Knowledge Basket.
The exceptions are some magazines e.g. the National Business Review photos and images are attached to the article.
Fairfax can supply photos from their own library, as will the NZ Herald.

I am a student - can I afford it?
Most New Zealand universities and polytechs provide access for all students.
Check with the library at your university or college.

I am at school can I have it?
We have a very special offer for all schools.
Check with your library to see if your school has a site licence.

Where do I get earlier newspapers?
Your local library is the first place to start.

What if I am overseas?
The Alexander Turnbull Library has a very good fact sheet on this.
Contact them at information@natlib.govt.nz or +644 474 3000.

Are these Fact Sheets online?
Not at the moment.

Where can I find the Alexander Turnbull Library online?
Click here -www.natlib.govt.nz/en/using/2atl.html

Can I look it up at the National Library?
Yes, click here www.natlib.govt.nz/en/using/4newspaper.html

Does a library in Auckland have older newspaper material?
Yes. The Auckland Public Library has a useful page here.
http://www.aucklandcitylibraries.com/aboutthelibraries/collections/News-and-Newspapers/Newspapers-in-Auckland-Research-Centre.aspx

Where are the Maori newspapers?
Click here for the Maori Niupepa Collection

Is there anyone to help me in the beginning with using the Knowledge Basket's resources?
Yes. The Knowledge Basket office is there at the end of a phone
to help you till you feel comfortable. Ph. 0800 4 KNOWL or 0800 4 56695 or +64 7 9858121

Can I search full text newspapers on The Knowledge Basket Newztext
databases and just pay for what I use?
Yes you can. The owners of the newspapers have set the price and it pays
to check it out before you start.
http://www.knowledge-basket.co.nz/pricing.html

How do I start?
Go to http://www.knowledge-basket.co.nz/about/ and fill in the boxes.
Registration is free. You will get a password within 24 hours.
An invoice for what you use will be sent each month.

E-CLIPS FAQ

Why do some stories appear in the database but didn't come into my e-clip?
This will occur with some stories from the Fairfax newspapers:
They have a "fast feed" (called STOP PRESS on the search screen) - this
comes to us starting at 6:00 am each day, and is fed through the E-clips
system.

Each day (around 8:00 am) we also get a "daily" feed which contains
stories that we have already received via fast feed, and some others. The
fast feed ones usually are the same as the daily ones, but the dailys
have added subject categories, author fields etc. The others, are stories
that never made it into the fast feed - usually because they were held up
while someone decided whether they had copyright or not.

Sometimes if a story is in several parts it will not get into the fast feed
because there will be no guarantee that all the parts which make up the entire
article will get there in time. In that case the story goes into the daily feed only.

The daily ones (usually 1 or 2 days old) then bump the equivalant fast
feed ones from the database. This means that the new version will be
retrieved in a search, not the fast feed version. However the fast feed
version is kept in place to allow E-clips users to still view it from the
E-clips URL we sent. This file is eventually deleted (1-3 months later) -
which is why you need to do the deep-linking process if you want to keep a
link to it anywhere on your system.
See the Technophile link on this page for details of using deep-linking.

LEGISLATION FAQ

What is legislation?
The Clerk of the House at Parliament has some really good material to tell you about this.
See http://www.parliament.nz/en-NZ/AboutParl/HowPWorks/ and especially look at this one
http://www.parliament.nz/en-NZ/AboutParl/HowPWorks/FactSheets/6/1/5/00HOOOCPubResAboutFactSheetsProcess1-Parliament-Brief-The-legislative.htm

Where do I get legislation?
Decide which sort you want, Bills, Regulations or Statutes; and go to
http://legislation.knowledge-basket.co.nz/index.html

Is any of it free?
Bills at http://legislation.knowledge-basket.co.nz/gpprint/docs/welcome.html
Acts (statutes) at http://legislation.knowledge-basket.co.nz/gpacts/actlists.html
Regulations at http://legislation.knowledge-basket.co.nz/gpregs/text/reglists.html

What about Hansard?
This is not free on The Knowledge Basket, but you will find free Hansard at
http://www.parliament.nz/en-NZ/PB/Debates/Debates/

What about the Bills Digest?
This is has been discontinued at The Knowledge Basket. You will find a free copy at http://www.parliament.nz/en-NZ/PB/Legislation/Bills/BillsDigests/

Is there any other place to get legislation?
Yes the PAL site. http://www.legislation.co.nz/ - it is free and updated monthly. or http://www.legislation.govt.nz/ - both go to the same place.

I am a student - can I afford it?
Some New Zealand universities and polytechs provide access to this database
collection for all students. Check with the library at your university or college.

I am at school - can I have it?
Most schools do not need this material. If you need legislation it will probably be in the FREE section.

Can I search on the LegislationNZ databases and just pay for what I use?
No - you must have a site licence for this database. Except for the free material mentioned earlier.

How do I start?
Call us about a site licence. 0800 4 KNOWL or 0800 4 56695 or +64 7 9858121)

Is there anyone to help me in the beginning?
Yes. The Knowledge Basket office is there at the end of a phone to
help you till you feel comfortable.

NEW ZEALAND INDEX FAQ

What is New Zealand Index?
A collection of New Zealand related databases where publications are indexed providing a record of source, dates, bibliographic information and sometimes, a short abstract.

What is an abstract?
A short description of an article.

Why can't I get the full article?
Sometimes the owner does not want to put it on The Knowledge Basket or
anywhere else in full digital form. They want to sell the print version and
sometimes put some parts on their own website, or it may only be available in print form.

How many collections are there on The Knowledge Basket New Zealand Index?
14.

What are they?
• From Auckland City Libraries :- Index Auckland and New Zealand Card Index
• Bibliographies from the University of Waikato Library :-
Bibliography of NZ Bibliographies - a listing of bibliographies published in New Zealand or about New Zealand
Bibliography of NZ Family Histories - a listing of separately-published histories of families with descendants in Ne w Zealand
Bibliography of the Greater Waikato Region - a bibliography of all publications (excluding newspapers) - books, thes es, periodical articles, AJHR reports, special issues of newspapers - which relate to the Greater Waikato Region
Bibliography on Homosexuality in NZ - a listing of bibliographies published both in New Zealand and overseas relatin g to homosexuality in New Zealand
Maori Bibliography - a subject index to information on Maori topics appearing in books, conference proceedings and s elected periodicals held in the University of Waikato Library.
• Family Notices Classifieds since 2003, from the NZ Herald.
• INNZ - Index New Zealand from the National Library of New Zealand
• INZART - Index to New Zealand Art produced by the University of Auckland Library.
• Manukau's Journey - Chronology of significant events in the history of the Counties Manukau region from Manukau Libraries.
• Newzindex - a great record of business writing and reporting in New Zealand from 1985 on from The Knowledge Basket.
• Newspaper Index also known as NINX - index record of the New Zealand newspapers compiled by the Parliamentary Library from 1989-2003.
• NZ Science, a collection of scientific abstracts covering NZ Science writing back to 1840.
• The New Zealand Woman's Weekly Index of Names mentioned - 1932-1959, compiled by Julie Daymond-King.
• Southland Regional News Index from Dunedin Public Libraries.

Where can I get the whole article from this collection?
• If it is from Newzindex you can get it from the public library.
• If it is from Index New Zealand you can get it from the National Library, or try your nearest public or tertiary library.
• If it is from the New Zealand Card Index or Auckland Index, try Auckland City Librariers or the National Library, or try your nearest public or tertiary library.
• If it is from NZ Science, then go to the CRI who put up the information.
• If it is from Index Auckland go to the Auckland Public Library.
• If it is from the NZ Woman's Weekly Index you can see microfilm versions at Auckland and Dunedin City Public Libraries, the Alexander Turnbull and National libraries in Wellington, and Turitea library at Massey University, Palmerston North.
• If it is from INZART go to the University of Auckland Library.
• If it is from the Southland Regional News Index, try Dunedin Public Libraries or the National Library.

How can I research my family history or genealogical information from early times?
The NZ Woman's Weekly index covers the period 1932-1951 and Auckland Index contain records from early settlement times. Both indexes provide the names of family members in the context of the article. The Bibliography of New Zealand Family Histories has records from 1860 onwards.

Why would I use an index anyway?
Finding business names and history, people's names and history are sometimes not easy to locate in a full text database and it makes more sense to look in a keyword abstract collection first. An index may go back to pre-electronic production of newspapers and magazines, and of course, sometimes the paper version of the newspaper or journal may no longer be available.

Why are the NZ Herald's Classified Advertisements in the New Zealand Index?
Family notices like the Births and Deaths can be searched along with other indexes that contain family histories such as Index Auckland, NZ Woman's Weekly and the Bibliography of NZ Family Histories.

I can get science material about New Zealand in other places, so why bother with NZ Science?
Yes you can, but you will not get the unpublished papers and the conference material quite as readily. Nor will you find the depth of archive.

What else is NZ Science useful for?
Those school projects on mangroves and similar topics or the papers your partner in the law firm gave at an environmental conference.

I am a student - can I afford it?
Most New Zealand universities and polytechs have access to New Zealand Index for all students. Check with the library at your university or college.

I am at school can I have it?
We have a very special offer for all schools. Check with your library to see if your school has a site licence.

Can I search on the New Zealand Index and just pay for what I use? No you must have a site licence for this database.

How do I start?
Call us about a site licence. (0800 456695 or 0800 4 KNOWL... or +64 7 9858121)

Is there anyone to help me in the beginning?
Yes The Knowledge Basket office is there at the end of a phone to help you
until you feel comfortable.