Support

Contact Information

The Knowledge Basket - Te kete o te waananga Ltd

For customer service contact Jo Hunt
0800 456 695 or +64 7 985 8121
PO Box 3152, Ohope 3161, New Zealand

Help with Searching

For help with how to get the best search results just click on the "Help with Searching" link.

E-posters

A number of Knowledge Basket database posters are now available in either hard copy or as an E-poster which can be downloaded and displayed on screens at your library. Click on the E-posters link on the right-hand side of this page.

Video Tutorials

A number of Tutorials explaining search techniques and tips across The Knowledge Basket databases are available to view from here. Click on the Video Tutorials link on the right-hand side of this page. Please Note: Broadband connection required!

Training Seminars

Training Seminars are available if requested. Please contact Jo Hunt - cost will depend on expenses.

E-clips

We can help you to set up your own Electronic Press Clipping Service (E-clips) to access breaking news stories coming into The Knowledge Basket at regular intervals during the day.
For more information about E-clips click on the "E-clips" link.